tag:iptelco.statuspage.io,2005:/historyIP Telco Status - Incident History2024-03-25T14:43:03+10:00IP Telcotag:iptelco.statuspage.io,2005:Incident/197596262024-01-20T09:41:31+10:002024-01-20T09:41:31+10:00Bundaberg - Power Failure<p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>09:41</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>11:37</var> AEST</small><br><strong>Monitoring</strong> - Power has been restored to Bundaberg central and services are recovering.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>11:06</var> AEST</small><br><strong>Investigating</strong> - Due to a regional power failure in Bundaberg, QLD we are currently down in this region. Despite power returning to the outer parts, the central district is still down and our batteries have now depleted. We will continue to monitor power issues in the region and update accordingly.</p>tag:iptelco.statuspage.io,2005:Incident/194746932023-12-20T07:42:54+10:002023-12-20T07:42:54+10:00Bundaberg Outage<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>07:42</var> AEST</small><br><strong>Resolved</strong> - All outstanding issues have been resolved and we've observed good network stability.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>13:34</var> AEST</small><br><strong>Update</strong> - Parts are enroute from Hervey Bay, with expected arrival at 2:30PM</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>11:17</var> AEST</small><br><strong>Identified</strong> - Fault has been isolated to an electrical issue. Attempting to run on battery power while engineers bypass the circuit. Electrical contractors contacted to repair faulty circuit.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>10:13</var> AEST</small><br><strong>Update</strong> - Faulty equipment identified and spares on hand. New device programmed and enroute to site now.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>09:14</var> AEST</small><br><strong>Update</strong> - The upstream carrier will provide an update in the next 30mins.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>08:58</var> AEST</small><br><strong>Investigating</strong> - We are aware of an outage affecting the Bundaberg area. We are working urgently to get the issue resolved. We have isolated the fault to a fibre issue within our upstream network. Further updates will be posted once available.</p>tag:iptelco.statuspage.io,2005:Incident/187510802023-10-13T12:17:14+10:002023-10-13T12:17:14+10:00Thyme Lifestyle Resort<p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>12:17</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>12:16</var> AEST</small><br><strong>Monitoring</strong> - The fibre repair has been completed and we can confirm that all systems are reporting excellent optical signal strength. As such, as are resolving this outage and continuing to closely monitor the service. Our team will be in contact with affected clients to discuss next steps.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>11:50</var> AEST</small><br><strong>Update</strong> - A fault has been identified and repairs are under way.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>10:44</var> AEST</small><br><strong>Update</strong> - Testing has identified loss across the length which far exceeds specifications. No evidence has been found on the Thyme side of the connection, tech is now going back to the exchange to perform testing there.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>10:23</var> AEST</small><br><strong>Update</strong> - Upstream fibre tech has arrived on site. Expect disruptions as he performs fibre testing.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>09:56</var> AEST</small><br><strong>Update</strong> - IP Telco tech currently on site now.<br />Upstream fibre tech ETA is 10:15AM<br /><br />Upstream has commited to having this resolved today</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>09:38</var> AEST</small><br><strong>Update</strong> - IP Telco tech arrived on site to wait for upstream fibre tech</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>18:45</var> AEST</small><br><strong>Update</strong> - Upstream tech did not arrive on schedule. No ETA<br />IP Telco fibre tech arrived on site and waited until 6:45pm. Replaced fibre patch cable and place in high power transceiver. Receiving signal but not to specifications. Awaiting Upstream tech.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>17:28</var> AEST</small><br><strong>Update</strong> - Tech ETA 6:25pm</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>17:06</var> AEST</small><br><strong>Update</strong> - Upstream tech also enroute, ETR 6:30PM<br />Our fibre tech will not leave until ETR has elapsed</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>16:47</var> AEST</small><br><strong>Update</strong> - Fibre tech to arrive on site at approx 5:30pm</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>15:02</var> AEST</small><br><strong>Update</strong> - Contacting upstream tech to find ETA</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>10:58</var> AEST</small><br><strong>Update</strong> - Please be advised, repair is temporary and WILL be disrupted again this afternoon.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>10:21</var> AEST</small><br><strong>Update</strong> - Tech attended site to perform temporary repair. Upstream tech attending site this afternoon for permanent repair.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>06:40</var> AEST</small><br><strong>Update</strong> - Upstream advises active local fault alarm @ 5 SERENITY DR ELI WATERS QLD 4655<br /><br />Awaiting on site tech commitment</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>18:44</var> AEST</small><br><strong>Update</strong> - Fault has been acknowledged by upstream and escalated as urgent.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>17:24</var> AEST</small><br><strong>Update</strong> - Tech has attended site and replaced all fibre modules and cables. Still no repair.<br /><br />Fault has been raised with upstream fibre provider. Updates to follow as soon as they are available.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>16:41</var> AEST</small><br><strong>Update</strong> - Arranged access. Tech enroute.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>16:40</var> AEST</small><br><strong>Identified</strong> - Monitoring has alerted to a fault causing an outage at Thyme Lifestyle Resort.<br /><br />We have engaged a tech to attend to site. <br />On site management has left for the day, no access to comms cupboard.<br />Serenitas GM also not answering.<br /><br />No choice but to bench until AM first up.</p>tag:iptelco.statuspage.io,2005:Incident/174505112023-06-06T08:21:54+10:002023-06-06T08:21:54+10:00Unscheduled Outage - Power Related<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>08:21</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>16:58</var> AEST</small><br><strong>Identified</strong> - There was an unscheduled power outage affecting our main site in Bundaberg, QLD. This has caused all Fixed Wireless services to go offline.<br /><br />Estimated time to repair is current: Sunday 12pm.<br /><br />We apologise immensely for the disruption but we hope to have services restored as soon possible.</p>tag:iptelco.statuspage.io,2005:Incident/168449202023-04-14T10:44:05+10:002023-04-14T10:44:05+10:00NBN Intermittent Issues<p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>10:44</var> AEST</small><br><strong>Resolved</strong> - Monitoring of peaks loads this morning have shown excellent numbers with none of the previously exhibited issues.<br /><br />We are confident the issue has been resolved.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>17:39</var> AEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. Further updates will be provided tomorrow once peak loads are experienced.<br /><br />If you do not have internet please power cycle your equipment, otherwise contact support - help@centra.com.au</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>17:06</var> AEST</small><br><strong>Update</strong> - Urgent short-notice outage notification -<br /><br />NBN services will be affected today in order to make changes to resolve this issue.<br /><br />Outage window: 5:30PM - 6:00PM<br />Outage observations: 1x 3min drop, up to 2x 5min drops<br /><br />Change has been scripted and rollback procedure defined. If after the change window ends (6PM), you do not have internet, please power cycle your equipment.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>13:56</var> AEST</small><br><strong>Update</strong> - We are continuing to work with NBN and our upstream providers on this issue.<br /><br />We currently have an emergency change window scheduled for after hours today for further troubleshooting and configuration change.</p><p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>13:22</var> AEST</small><br><strong>Identified</strong> - We have identified an issue affecting NBN services.<br /><br />Symptoms include:<br />- Packet Loss<br />- High Jitter<br />- Low bandwidth<br /><br />We are working with NBN and our upstream providers to remedy this situation and apologise for the inconvenience this has caused.<br /><br />Updates will be provided when available.</p>tag:iptelco.statuspage.io,2005:Incident/164668842023-03-14T12:44:22+10:002023-03-14T12:44:22+10:00Unscheduled Service Interruption in Bundaberg, QLD<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>12:44</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:41</var> AEST</small><br><strong>Investigating</strong> - We have a power interruption occuring intermittently at our primary Bundaberg site which is causing services to go offline periodically. We are working to resolve this and updates will be provided once available.</p>tag:iptelco.statuspage.io,2005:Incident/159828002023-02-01T17:04:49+10:002023-02-01T17:05:53+10:00Pialba & Torquay<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>17:04</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>19:00</var> AEST</small><br><strong>Monitoring</strong> - Site lost power. Backup generators are operational now and services are restoring</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>18:56</var> AEST</small><br><strong>Investigating</strong> - We are aware of an issue affecting our fixed wireless network. <br /><br />Affected suburbs:<br /><br />- Pialba<br />- Torquay<br />- Urraween<br /><br />Updates will be provided once available</p>tag:iptelco.statuspage.io,2005:Incident/151088632022-12-14T06:30:36+10:002022-12-14T20:19:34+10:00Power Failure<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>06:30</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved. The issue was caused by a power disruption suspected to be caused by localised weather events.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>05:41</var> AEST</small><br><strong>Investigating</strong> - We have identified a power failure at one of our network sites.<br /><br />Areas affected:<br />- Point Vernon<br />- Pialba (partial)<br />- Eli Waters<br />- Urraween (partial)<br />- Tingeera Resort<br /><br />Services affected:<br />- Fixed Wireless<br /><br />Engineers are investigating and updates will be provided when available.</p>tag:iptelco.statuspage.io,2005:Incident/100236102022-05-19T07:27:55+10:002022-05-19T07:27:55+10:00Bundaberg Port<p><small>May <var data-var='date'>19</var>, <var data-var='time'>07:27</var> AEST</small><br><strong>Resolved</strong> - A bug was identified in the vendor software. Firmware upgrade was performed and we've seen link stability return. We will continue monitoring but are confident this is resolved.</p><p><small>May <var data-var='date'>19</var>, <var data-var='time'>07:02</var> AEST</small><br><strong>Identified</strong> - We've identified a potential hardware issue affecting our site at the Bundaberg Port. We have an engineer scheduled to attend site this morning (19/05/2022) to troubleshoot. Further updates will be provided once available.</p>tag:iptelco.statuspage.io,2005:Incident/99780402022-05-13T07:37:47+10:002022-05-13T07:37:47+10:00Hervey Bay Outage<p><small>May <var data-var='date'>13</var>, <var data-var='time'>07:37</var> AEST</small><br><strong>Resolved</strong> - Permanent Power has now been restored to site and services are returning to normal</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>05:33</var> AEST</small><br><strong>Identified</strong> - We have identified a power issue affecting a critical site in Pialba. We are making arrangements for an alternative power source.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>05:25</var> AEST</small><br><strong>Investigating</strong> - We are aware of an outage affecting certain parts of Hervey Bay, most noteably Pialba, Urraween and Scarness.<br /><br />Engineers are investigating now and updates will be provided as soon as they are available.</p>tag:iptelco.statuspage.io,2005:Incident/94851912022-03-20T09:23:39+10:002022-03-20T09:23:39+10:00Hazard - Data Center Expansion<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>09:23</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:15</var> AEST</small><br><strong>Scheduled</strong> - Further to our ongoing plan to build more redundancy and performance into our network, we will be performing data centre work tonight from 9PM to 1AM as we expand into a second data centre.<br /><br />Due to the already redundant nature of our network, no outage is to be expected however this hazard alert is issued due to area of works.</p>tag:iptelco.statuspage.io,2005:Incident/94762172022-03-07T11:26:55+10:002022-03-07T11:26:55+10:00Voice Issues<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>11:26</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>11:25</var> AEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>10:01</var> AEST</small><br><strong>Identified</strong> - Vendor is aware of a major outage affecting their platform. Engineers are working on the issue as a matter of urgency.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>09:39</var> AEST</small><br><strong>Investigating</strong> - We are aware of a voice issue from a third party provider which is affecting some customers voice services.<br /><br />We are working with the vendor to identify and rectify the problem. No ETA is currently available but updates will be provided once we have them</p>tag:iptelco.statuspage.io,2005:Incident/87563472021-12-05T15:53:35+10:002021-12-05T15:53:35+10:00Unplanned Fixed Wireless Disruption - Maryborough<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>15:53</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>15:28</var> AEST</small><br><strong>Monitoring</strong> - Power disruptions have been resolved and we are monitoring the situation.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>15:22</var> AEST</small><br><strong>Investigating</strong> - We are aware of a power failure in a critical site in Maryborough, QLD. We are investigating immediately and are working on a resolution as soon as possible.<br /><br />Impacted areas are:<br />Maryborough<br />Maryborough West<br />Maryborough Showgrounds<br />Maryborough Industrial Estate<br />Maryborough East<br /><br />Further updates will be provided as they become available.</p>tag:iptelco.statuspage.io,2005:Incident/82136282021-11-02T05:00:29+10:002021-11-02T05:00:29+10:00EE Maintenance #1293553<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>05:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>01:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>07:08</var> AEST</small><br><strong>Scheduled</strong> - Upstream carrier will be conducting network maintenance works. Outage time is 2x 30min during the outage window.</p>tag:iptelco.statuspage.io,2005:Incident/82143692021-11-02T04:00:33+10:002021-11-02T04:00:33+10:00EE Maintenance #1293537<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>04:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>00:02</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>09:13</var> AEST</small><br><strong>Scheduled</strong> - Upstream carrier is conducting network maintenance. Down time will be 2x 30min during the outage window.</p>tag:iptelco.statuspage.io,2005:Incident/81700882021-10-21T05:01:01+10:002021-10-21T05:01:01+10:00EE Maintenance #1283941<p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>05:01</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>23:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>07:26</var> AEST</small><br><strong>Scheduled</strong> - Upstream provider will be conducting network maintenance works. Services may be affected for up to 3hrs.</p>tag:iptelco.statuspage.io,2005:Incident/82709812021-10-20T17:30:22+10:002021-10-20T17:30:22+10:00Unplanned NBN Service Disruption<p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>17:30</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>17:07</var> AEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>16:10</var> AEST</small><br><strong>Investigating</strong> - WINDOW START: Wed 20 Oct 2021 04:10PM AEST<br />POIS: Woolloongabba (4WOB), Merrimac (4MRA), Aspley (4APL), Nerang (4NER), Camp Hill (4CPH)</p>tag:iptelco.statuspage.io,2005:Incident/81053272021-10-14T03:00:29+10:002021-10-14T03:00:29+10:00EE Maintenance #1267388<p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>03:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>00:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>07:02</var> AEST</small><br><strong>Scheduled</strong> - Upstream carrier is undergoing maintenance. Drop duration may be up to 60mins within the window.</p>tag:iptelco.statuspage.io,2005:Incident/80415692021-10-11T03:00:29+10:002021-10-11T03:00:29+10:00Scheduled Service Interruption #1251482<p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>03:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>20:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>11:52</var> AEST</small><br><strong>Scheduled</strong> - A third party provided has planned fibre splicing works on their inter-capital cable.</p>tag:iptelco.statuspage.io,2005:Incident/80506452021-10-06T03:00:30+10:002021-10-06T03:00:30+10:00EE Maintenance #1253096<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>03:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>09:39</var> AEST</small><br><strong>Scheduled</strong> - Upstream carrier is conducting network maintenance works. Duration of outage is expected to be 60mins during the maintenance window.</p>tag:iptelco.statuspage.io,2005:Incident/78696552021-09-28T03:00:30+10:002021-09-28T03:00:30+10:00EE Maintenance #1216761<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>03:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>00:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>08:40</var> AEST</small><br><strong>Scheduled</strong> - An upstream carrier is performing upgrades during this time window. Duration of outage may be up to 60 mins.</p>tag:iptelco.statuspage.io,2005:Incident/79054322021-09-03T08:37:43+10:002021-09-03T08:37:43+10:00Emergency Network Rearrangement<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>08:37</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>07:50</var> AEST</small><br><strong>Investigating</strong> - Tenants of The Avenue in Hervey Bay will experience a service drop for up to 30mins while we make some necessary network rearrangements to mitigate an issue occurring later this morning.</p>tag:iptelco.statuspage.io,2005:Incident/77426992021-08-26T04:00:30+10:002021-08-26T04:00:30+10:00NBN Maintenance<p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>04:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>03:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>11:23</var> AEST</small><br><strong>Scheduled</strong> - IP Telco wishes to advise that one or more of your services will be impacted by a planned service interruption.<br /><br />This maintenance has been rescheduled from 12-Aug-2021 to 26-Aug-2021.<br /><br />Reference: 1155322<br />Window Start: 26/08/2021 00:00 AM<br />Window End: 26/08/2021 03:00 AM<br />Timezone: AEST<br />Duration: Up to 30mins<br /><br />Cause:<br />A third party carrier will be performing router software upgrades.</p>tag:iptelco.statuspage.io,2005:Incident/77037562021-08-20T01:00:30+10:002021-08-20T01:00:30+10:00Scheduled Service Disruption<p><small>Aug <var data-var='date'>20</var>, <var data-var='time'>01:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>20</var>, <var data-var='time'>00:02</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>14:07</var> AEST</small><br><strong>Scheduled</strong> - A third party carrier will conduct router software upgrade maintenance.</p>tag:iptelco.statuspage.io,2005:Incident/76290082021-08-12T02:00:30+10:002021-08-12T02:00:30+10:00Maintenance ref1155322<p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>02:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>00:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>10:43</var> AEST</small><br><strong>Scheduled</strong> - IP Telco wishes to advise that NBN services will be impacted by a planned service interruption by a third party carrier. <br /><br />Start: 12 August 2021 12:00AM<br />End: 12 August 2021 2:00AM<br />Duration: Up to 30 mins during the outage window</p>