All Systems Operational
Fixed Wireless Operational
90 days ago
100.0 % uptime
Today
Hervey Bay ? Operational
90 days ago
100.0 % uptime
Today
Maryborough ? Operational
90 days ago
100.0 % uptime
Today
Bundaberg ? Operational
90 days ago
100.0 % uptime
Today
NBN/ADSL Operational
90 days ago
100.0 % uptime
Today
Residential ? Operational
90 days ago
100.0 % uptime
Today
Business ? Operational
90 days ago
100.0 % uptime
Today
Fibre Operational
90 days ago
100.0 % uptime
Today
IP Telco Fibre ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Ethernet ? Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
SIP Trunking/VoIP ? Operational
90 days ago
100.0 % uptime
Today
Hosted PBX ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance #031220 Dec 3, 20:00-22:00 AEST
We will be performing scheduled maintenance on Thursday, December 3rd 2020.

Maintenance window is from 10:00PM until 12:00AM (2 hours).

Customers should expect several small (up to 5min) outages during this time window.

This maintenance is necessary to further expand on our existing network redundancy.
Posted on Nov 23, 11:00 AEST
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Completed - The scheduled maintenance has been completed.
Nov 19, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:00 AEST
Scheduled - We are undergoing scheduled maintenance on Wednesday, 18th November 2020 between the hours of 10:00PM and 2:00AM AEST (GMT+10).

Due to the redundant nature of our infrastructure. we do not expect any disruptions to any services during the maintenance window, however the following services may potentially be affected:

- NBN
- Enterprise Ethernet
- Fibre
- Fixed Wireless
- Hosted PBX
- Web/E-mail/DNS Hosting
- Recursive DNS Resolvers
Nov 17, 11:57 AEST
Nov 18, 2020
Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020
Resolved - The issue has been resolved. All NBN services should be back online now. If your service is still offline, please restart your equipment.
Nov 11, 14:38 AEST
Investigating - We have a identified a subset of NBN services are affected by a network outage. Engineers are investigating, further updates will be provided ASAP.
Nov 11, 14:04 AEST